FAQ - Frequently Asked Questions
How can we help?
Explore all topics
About us
Your questions about Ben S. Digital Change
Registering
Your questions about the process of registering for our service.
Customer accounts
Your questions concerning existing accounts
Frontier workers
Everything about frontier workers
Individuals
Everything about individuals
Companies
Everything about companies
Bens Digital Rewards
Programme de fidélité
Our advisers will be delighted to welcome you in our physical branches
Two advisory branches offering
- Detailed and personalised advice concerning our full range of digital services
- To create your customer account together
- To assist you during your first digital transaction
CEVA / Eaux-Vives
Rte de Chêne 5 1207 Geneva Mon-Fri 9 a.m./5 p.m.
Plainpalais
Blvd du Pont d’Arves, 28 1205 Geneva Mon-Fri 9 a.m./5 p.m.
General branches offering
- Quick tips concerning our digital exchange solution
- A strategic place to make an appointment with an adviser
Perly
274 Rte de St-Julien 1258 Perly Mon-Sat 7 a.m./8 p.m. Sun 8 a.m./8 p.m.
Thônex
58 rt d’Ambilly 1226 Thônex Mon-Sat 7 a.m./8 p.m. Sun 8 a.m./8 p.m.
Louis-Casaï ( Aéroport )
Avenue Louis Casaï, 34 1216 Cointrin Mon-Sat 6 a.m./8 p.m. Sun 8 a.m./4 p.m.
